Glucio

Support

Write to sjabborov1204@gmail.com — in English, Russian or Uzbek. Please include your phone model and the app version (Settings → About).

How do I keep my readings when I change phones?

Turn on “Save readings to Apple Health” (iPhone) or “Save readings to Health Connect” (Android) in Settings, or save a backup file (Settings → Data → Save backup file). On the new phone, use “Import from Apple Health / Health Connect” or “Restore from backup file”.

I deleted a reading by mistake

Open Settings → Data → Recently deleted. Deleted readings are kept there for 30 days.

How do I send my readings to my doctor?

Charts → Report for your doctor creates a PDF with averages, targets, a chart and a logbook table by meals (fasting, before and after breakfast, lunch and dinner, bedtime, night). You can also export a CSV table for Excel.

How do I cancel Glucio Pro?

On iPhone: Settings → your name → Subscriptions → Glucio. On Android: Google Play → profile → Payments & subscriptions → Subscriptions → Glucio. To restore a purchase on a new phone, open Glucio Pro and tap “Restore purchases”.

How do I change units or targets?

Settings → Units (mg/dL, mmol/L, g/L) and Settings → Targets: ADA targets for diabetes, ADA targets in pregnancy, or the numbers your doctor gave you. Targets are always chosen by your doctor.

Reminders don’t come

Check that notifications for Glucio are allowed in the phone’s settings. On Android, also allow “Alarms & reminders” for exact times; otherwise a reminder may arrive up to 10 minutes late.